As an agency we have taken the decision to move away from off-the-shelf e-commerce plugins for websites. We want to deliver the best possible e-commerce websites for our clients and that means giving them a site infrastructure geared towards conversion.
We are an Agency Partner with Aero, one of the most innovative and forward thinking platforms in the world. This allows us to build simple to use e-commerce websites with powerful admin systems that can grow as your company develops.
Conversion Rate Optimisation (CRO)
Conversion Rate Optimisation (CRO) is integral to the success of your e-commerce website. This is all about gearing your website up to make the user take the choice you want them to.
Website speed and design plays a key part in all of this. We have all visited a slow loading, clunky website in the past. You might have landed on the site with the intention of buying, taken the credit card out of the wallet in anticipation, but then you are put off with the slow loading website. In a few moments you have moved onto something else and the online retailer has lost your sale.
We work with a wide range of payment providers and can integrate your preferred supplier into any build. Our development team have a wealth of experience in building online stores using various gateways.
24-7 Support and Training
Digital West will provide full training available to admin staff which can be delivered online or in person. We will also supply extensive documentation to use as you go.
We always aim to be a personable agency and will encourage communication by phone or email no matter the time of day. In terms of ongoing support, the level you require is likely to depend on volume of sales.
We will also supply regular updates delivered via webinars. If we feel there is a new feature that would benefit your business we would always encourage a demonstration.